We have seen many brands which were born out of a need which hit the founders hard. Such is the case with Modsy which was created by Shanna Tellerman who faced hard time while she wanted to design her living room when she moved in to a new house with her husband. She got tired and frustrated when she was unable to design her living room and wanted to help millions of people who find such difficulty every now and then.
So she decide to give it a try but the real question was how she can add value for customers and what she and her company can do differently. So she came up with this incredible idea of combining designing with technology where customers can get their spaces designed while sitting at their homes. The company has partnered with many designers who design spaces for customers and has also partnered with brands which offer stunning products which the customer can buy while being on the website and the things get delivered on their doorsteps. This way, customers get their spaces designed while they sit and their homes and do not have to wonder here and there to buy products such as furniture and home décor items.
Customers can review the 3D graphics computer versions of their designed space and finalize design while coordinating with the designers. The designers are extremely creative and come up with out of the box ideas. Each customer’s project is handled by a designer who looks at the customer’s preferences and budget and then suggest design that best meet the requirements. The customer can request changes until the customer is satisfied with the design.
The unique thing about Modsy is that customer get a 3D design layout which other interior design services are not providing. This allows customer to understand the design better and different options are available so that the customer can visualize the setup and get a real feel of the design. Once the changes are made as per the instructions of customer, the design is finalized and agreed upon. Now the customer begins to purchase items that the designs show and can easily find items with the partner brands. The designers also use your old furniture and items which you want them to and provide you with the best design while using your old stuff and this saves a lot of money.
Customers get shipping all over the United States and that too on competitive rates. Shipping and handling charges are finalized once the products are finalized and orders are placed. These costs can be reviewed during checkout. Customers can expect to receive multiple deliveries for their order if they have chosen items from different brands.
The company has partnered with many brands so that customers can buy products in a single shopping cart. The return policy is handled by individual partners and the customers can review return policy of different partners and can coordinate accordingly for returns or exchanges. The company helps customers to coordinate with brands and expedites the whole process. The company wants to facilitate customers in every way possible and the customer care department is determined to do the same and has been found to live up to the expectations of customer.